SAP CRM Online Training

SAP CRM Online Training

Winsomesoft is the best Training Institute to expand your skills and knowledge. We Provides the best learning Environment. Obtain all the training by our expert professionals which is having working experience from Top IT companies.

Experts Training sessions will absolutely help you to get in-depth knowledge on the subject.

Key FeaturesCourse ContentFAQs
 40 hours of Instructor Training Classes                            24/7 Support

 Lifetime Access to Recorded Sessions                              Practical Approach

 Real World use cases and Scenarios                                 Expert & Certified Trainers

SAP CRM COURSE CONTENTS

SAP CRM Basics

  • Introduction to SAP CRM
  • SAP CRM Scope & Dynamicity
  • SAP CRM Comparison with its peers
  • CRM Functionalities
  • CRM Functionalities
  • CRM Business Processes
  • CRM Business Scenarios for different industries Role of consultants & managers involved in projects
SAP CRM Architecture
  • ECC Architecture
  • CRM Architecture ECC & CRM Connectivity
  • System Landscape
  • CRM Architecture different Systems
SAP CRM & ECC Integration – Part – 1
  • Settings needs to be maintained for integration
  • Logical systems & clients RFC users & destinations
  • CRM connectivity configuration tables
  • Sites, Publications & Subscriptions
SAP CRM & ECC Integration -Part – 2
  • Initial load & Delta load
  • Object filtering
  • Middleware settings
  • Data exchange
  • Synchronization
  • Monitoring
Master Data
  • Master Data
  • Business partner
  • Business partner relationship
  • Business partner view, type, source
  • Number ranges
  • Groupings
Organization model
  • Structure
  • Creation of Organization model
  • Maintenance of Organization model
  • Business partners-Employees & Users Attributes
Products
  • Products creation
  • Base category
  • Set types
  • Attributes
Transaction & Item Category
  • Creation & maintenance of transaction
  • Types of transactions
  • Creation & maintenance of Item Categories
  • Item category determination
PROFILES – Part – 1
  • Org.data determination Generic rule
  • Org. data determination Responsibility rule
  • Org. data determination profile
  • Partner determination procedure Access Sequence
PROFILES – Part – 2
  • Action profile Text Profile
PROFILES – Part – 3
  • Status profile Date profile Territory Management
Pricing – Part – 1
  • Pricing basics Pricing procedures
Pricing – Part – 2
  • Pricing conditions Pricing determinations
SAP CRM Marketing – Part – 1
  • CRM Marketing basics Marketing plans & elements Segmentation
SAP CRM Marketing – Part- 2
  • Campaign Management ERMS & Response tracking
SAP CRM Sales – Part -1
  • CRM Sales basics Sales processes Lead Management
SAP CRM Sales – Part -2
  • Opportunity Management Quotation Management Sales Order Management Sales Agreements
SAP CRM Service – Part -1
  • CRM Service basics Service Process Service Contacts Service order Management
SAP CRM Service – Part -2
  • Service Request Management Service Confirmations & plans Service Level Agreements Installed base Management
SAP CRM Web UI – Part – 1
  • Business roles PCFG roles Web UI Customizations
SAP CRM Web UI – Part – 2
  • Navigation Bar Links , Logical ,Direct Logical Links , Work Centres Transaction Launcher
SAP CRM Web UI – Part – 3
  • Role Config. Key AET(Application Enhancement Tool) Interaction centre Customization & process

Project Management & System Landscape Introduction & basics Practical & real-life overview of project management Implementation projects & Support Projects Responsibilities of each consultant in a project team Do’s & Don’ts System Architecture Development system Test system Production system Transportation

Who Are The Trainers?
Our trainers have relevant experience in implementing real-time solutions on different queries related to different topics. Winsomesoft verifies their technical background and expertise.
What If I Miss A Class?
We record each LIVE class session you undergo through and we will share the recordings of each session/class.
How Will I Execute The Practical?
Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.
If I Cancel My Enrollment, Will I Get The Refund?
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.
Will I Be Working On A Project?
The Training itself is Real-time Project Oriented.
Are These Classes Conducted Via Live Online Streaming?
Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.
Is There Any Offer / Discount I Can Avail?
There are some Group discounts available if the participants are more than 2.
Who Are Our Customers?
As we are one of the leading providers of Live Instructor LED training, We have customers from USA, UK, Canada, Australia, UAE, Qatar, NZ, Singapore, Malaysia, India and other parts of the world.

We are located in USA. Offering Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.

Hyderabad (Ameerpet), Vizag, Vijayawada, Bangalore, Noida, Chennai, Kolkata, Pune, Mumbai, Delhi NCR, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland etc…

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